Useful Information

One Way Rentals

One way drops are allowed between our NU Car Rental locations in Las Vegas San Francisco and Phoenix with prior approval and a drop fee.

Driver Qualification

All Drivers must present a valid Drivers License as well as have a clean driving record. They must also present a major credit card in their own name at time of rental. International renters must have a valid Drivers License from their country of residence and their passport. If the license is not in the Roman alpahabet or is not part of the Internatl. Drivers License Treaty an official English translation of the license must be presented along with the original license. Additional Drivers MUST meet the same requirements as the renter and must be added to the contract at the rental counter. The additional driver fee is 12.97USD per day up to a maximum 99.99USD per rental, No additional driver fee for your spouse. All drivers between the ages of 21 and 24 may only rent the ECAR /CCAR/SCAR/FCAR/IFAR/SFAR/FFAR/MVAR NO Premium or Specialty car. Young drivers 21-24 years are allowed with an Underage Drivers Fee of 25.00 USD per day up to a maximum of 99.99 USD per rental otherwise drivers must be between 25-80 years of age.

Credit Card Guarantees

If you have reserved a pay on arrival rental, a credit card guarantee is required in order to reserve a vehicle. This credit card will be validated at the time of reservation and may show a 1.00USD temporary authorization on your credit card statement. However, no actual guarantee fee will be incurred unless the Customer is a No Show; in which case a No Show fee equivalent to a one day rental or a minimum of 50.00USD will be charged to the credit card provided as a guarantee. If your plans change you can avoid this fee by cancelling your reservation through the same site on which you made your reservation at least 48 hours in advance of your scheduled rental time. If you reserved a Prepaid (Pay Now) reservation, you will be charged a Booking Fee equivalent to the total charges of your reservation. The Credit Card used for prepayment MUST be presented at the rental counter at time of pick up. This is a non-refundable reservation and may not be modified. If you do not pick up your rental when scheduled your reservation will be cancelled and you will not receive a refund or a credit.

Credit/Debit Card

We accept American Express Visa Master Card and Discover card A security deposit will be held at the start of the rental. It will include the estimated amount of the rental plus a deposit of 200.00USD. This amount may vary depending on the vehicle type and the length of rental. These funds will no longer be available for immediate use and may take up to 30 days - depending on your bank - to become available. We will not be responsible for any returned checks or insufficient fund charges or bank fees related to this process. Debit Cards are NOT an accepted form of payment or qualification. Cash is not accepted for qualification at the time of rental but may be used for payment upon return of the vehicle. A major Credit Card is still required to qualify to rent. Vouchers and prepaid cards are not accepted. For all prepaid rentals - the person who prepaid for the rental must be present with the same credit card in his or her own name that was used to prepay the reservation in order to pick up the rental. There will be a 200.00USD deposit for prepaid rentals.